@kate it's been this for me for like an hour after many un-and-re-installs. i submitted a support ticket but i have no idea if they'll respond

@flutteringEpaulette @kate Charra: I don't know where it's located on Windows, but if you Google the location, you can find and delete the application cache. That typically fixes issues like this.

@pleonasticTautology @kate oh i actually just fixed it a minute ago but thank you